Specialist support for adults with a learning disability
White Oak Care provides evidence-based, person-centred support for adults with a learning disability across the UK. We start with the person their strengths, communication style, and what a good life looks like for them.
What is learning disability support?
A learning disability affects the way a person learns, communicates, and processes information throughout their life. It is not the same as a learning difficulty, and no two people with a learning disability are alike. Our role is to understand the individual not to apply a category.
Our learning disability support can be delivered in the person's own home, in a supported living setting, or as part of a shared living arrangement. The level of support is matched to the person from a few hours a week to round-the-clock, complex care.
Person-centred by law and by practice
The Care Act 2014, the Mental Capacity Act 2005, and the UN Convention on the Rights of Persons with Disabilities all place the individual at the centre. So do we not as a compliance exercise, but as the only approach that actually works.
Who this service is for
We provide specialist support for adults aged 18 and over whose situations include, but are not limited to:
- Adults with a mild, moderate, severe, or profound and multiple learning disability (PMLD)
- Autistic adults with a learning disability who benefit from structured, sensory-aware support
- People with a learning disability and co-occurring mental health conditions
- Adults with complex or dual diagnosis needs requiring specialist, multi-agency working
- People transitioning from children's services, the family home, residential care, or hospital
- Individuals with a history of placement breakdown where a fresh, honest start is needed
Not sure if this service is the right fit? The first conversation is the place to find out. We will be honest with you and if we're not the right match, we'll help you find who is.
What's included in your support
Every plan is tailored to the individual. Most packages include some combination of the following.
Daily living skills
Cooking, shopping, cleaning, laundry, and managing the home at a pace that builds confidence.
Communication support
Easy-read materials, visual schedules, Makaton, AAC, and total communication approaches.
Personal care
Discreet, dignified support with washing, dressing, and personal routines.
Medication support
Prompting, administering, and safe storage per NICE guidance and individual healthcare plans.
Health management
Reasonable adjustments for appointments, health action plans, annual health checks, and hospital liaison.
Finances and benefits
Budgeting, managing bills, benefits applications, and financial capability at the person's level.
Community access
Getting out, building friendships, navigating public spaces, and using local services confidently.
Employment, education & volunteering
Meaningful daytime activity linked to the person's interests and goals.
Positive behaviour support (PBS)
Proactive, evidence-based strategies that understand behaviour as communication not a problem to be controlled.
24/7 cover where needed
Waking nights, sleep-in support, and on-call arrangements for people with higher or complex support needs.
Our approach to learning disability support
Person-centred from day one
Every plan starts with the person their goals, communication style, sensory needs, routines, and what a good day looks like for them.
Strengths-based working
We start with what the person can do, and build from there not from a list of deficits or what they can't do.
Positive behaviour support (PBS)
Where behaviour communicates an unmet need, we use PBS to understand the message and respond proactively, not punitively.
Total communication
No single communication method works for everyone. We use words, signs, symbols, objects, and technology to make every interaction accessible.
Family and network involvement
Families and carers who know the person best are part of the team, not observers. We keep communication open and honest.
Why families and professionals choose White Oak Care
- Specialist LD training. Every team member completes Care Certificate baseline training, plus specialist modules in learning disabilities, autism, PBS, easy-read communication, and safeguarding.
- Honest first conversations. We tell you what we can do and what we can't before anyone signs anything.
- Stable, consistent teams. Low turnover and strong supervision mean the person builds trust with familiar faces, not a revolving door of new workers.
- Safeguarding-first culture. Named leads, clear reporting routes, and zero tolerance for abuse and neglect.
- Easy-read everything. Support plans, care records, and letters are available in easy-read formats as standard.
- Real responsiveness. Most enquiries receive a reply within one working day. Urgent referrals are answered the same day.
What people say about learning disability support with us
“They took the time to learn how he communicates before they ever started supporting him. That's rare and it makes all the difference.”
“The PBS plans they developed genuinely changed his quality of life. His behaviour was telling us something they helped us understand what.”
“I go to football now. My keyworker comes with me.”
Replace with verified, consented quotes before launch.
Start a learning disability support conversation
Fill in the form below and one of our specialist team will be in touch within one working day. There's no obligation the first conversation is always free.
Frequently asked questions
Ready to talk about learning disability support?
Whether you're a family member exploring options, a professional making a referral, or someone looking for the right support we'd like to hear from you. The first conversation is free, honest, and entirely no-obligation.
Or email info@whiteoakcareltd.co.uk we reply within one working day.