Get in touch
Whether you’re a family member making an enquiry, a social worker making a referral, or someone looking for work we’re here to help. We respond to all enquiries within one working day.
Who are you?
Different enquiries go to different people. Here’s how to reach the right team.
Families & carers
Enquiring about support for a loved one. Book a free assessment or call for an informal chat.
Book a free assessmentSocial workers & case managers
Making a referral or exploring placement options. We respond to professional referrals the same day.
Email the referrals teamCommissioners & ICBs
Framework enquiries, spot contracts, or large-scale placements. Contact our Senior Leadership Team.
Email our SLTGPs & NHS teams
Step-down from inpatient or ATU. Clinical referrals with complex needs are a specialism.
Start a referralExisting residents & families
Already with us? Contact your key worker or registered manager directly at your home.
Call usBook a free assessment
Complete the form below and a member of our team will be in touch within one working day. All enquiries are free and no-obligation.
Our office
Specific enquiries
Concerned about someone’s safety?
If you have a concern about the safety or welfare of someone we support, please contact us immediately on 02033 372909 or email safeguarding@whiteoakcare.co.uk. Our Designated Safeguarding Lead will respond promptly. If you believe someone is in immediate danger, call 999.
White Oak Care has a named Designated Safeguarding Lead and follows multi-agency safeguarding procedures. All staff complete annual safeguarding training.
Common questions
Start the conversation
Every enquiry begins with a free, honest conversation. No jargon, no pressure just a straightforward discussion about what you need and whether we can help.